How to File a Car Insurance Claim with Allstate

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How can I file a claim at Allstate Insurance Company? Filing a claim is easy but may be validated or denied if you do not provide adequate information or if you do not have an experienced personal injury attorney or any car accident lawyer within your area that can help you protect your interests and get your payment when you have a fatal car accident.

The Allstate File a claim portal gives you access to learn how report your Allstate claim, get information on the claim process from filing to tracking to settling, view your claim’s progress online and lots jimore via My account online or through the Allstate mobile app. Once you have filed your Allstate claims, you can also track your claims.  To file a claim with Allstate is easy, simple and convenient but if you do not know what to do, this post will guide on everything you need to know on how to file Allstate car accident claim.

To file your Allstate car accident claim either when you are involved in an auto crash, loss of life, or any other property damage is easy. However, it is important for claimant to file a claim immediately after the accident or if possible at the accident scene. This is to avoid losing your compensation for the injuries sustained. If you are able to file your Allstate auto insurance claims, you are likely to receive payment for property damage, medical bills and expenses, lost earning capacity, and lots more.

What is Allstate Insurance Claims?   

Allstate insurance claim is a formal request by an Allstate policyholder for coverage or compensation for any loss or damage so that Allstate can issue payment to the policyholder who is involved in an accident or loss of life depending on the insurance product the policy holder purchased at Allstate.  This means Allstate will compensate you for any financial loss, auto damage or any other property damage. In some instances, a third-person can also file a claim on your behalf to claim payment provided the person is listed on your policy.   

To file a claim as an Allstate customer, you will be required to create an account which is known as My Account and you have know and follow the claim processes involved when you want to file for a claim. Once you have successfully filed your claim, you can now begin to track your claim. However, it is important you notify your lawyer when you want to file any Company’s insurance claim.

Types of Allstate Insurance Claims 

There are various types of insurance claims you file at Allstate Insurance Company. They include the following;

  • Auto insurance claims
  • Home insurance claims
  • Flood claims
  • Life insurance claims
  • Annuity claims

What To Do when You want to File an Allstate Insurance Claims – Allstate File a claim

If you have involved in an accident or any loss of life or any other property loss and Allstate is your insurer. Then, it is time to file a claim for your compensation. However, there are certain things you must do before you go ahead to file a claim at Allstate.

Take Action immediately after a car crash:

if you experience a very serious accident, the victim must take of his or herself first by going to the medical center but if the accident is a not serious one, victims are urged to stay at the scene of the accident and gather enough information which include

  • The Allstate auto insurance policy number and insurance information of the driver who is at fault.
  • The name, contact information, and license number of the third-party that is at fault &
  • The names and contact information of any people that witnessed the accident.

Once the victim has gathered the required information, he or she can now go to the hospital for treatment.

Speak with an Allstate Claim Agent or Representative:

The next step to take is to ensure you speak with Allstate insurance agents or representatives if you have not filed a claim only. By speaking with an agent, you get access to initiate a claim on time. However, claimants are to be mindful of the things they say when speaking with a local agent or an Allstate agency auto claim office to avoid being denied their insurance claim. This is because under normal circumstances, insurance companies will need cogent for accident victims plus information gathered before reimbursement for losses and injuries is issued. You can do the following when you want to speak with an Allstate local agent for claims.

  • Consult with your attorney before agreeing to sign anything
  • Give honest answers
  • Provide simple answers
  • Do not accept to adjust to downplay an injury or pain
  • If you notice signs of bad faith, kindly consult your lawyer
  • Do not admit any type of guilt

Do not negotiate with any Allstate Insurance Agents:

Agents are trained to be tactical when dealing with accident victims. This is to avoid paying or denying a claimant their full claim. This is why it is advisable not to enter any negotiation with an Allstate insurance company adjuster to secure claim payment or settle a claim collision. However, it is important you have a personal injury lawyer or attorney who will stand in gap for any negotiation of any kind. Lawyers know more about their manipulating skills and will confront any aggressive adjuster.

Get a Personal Injury Attorney:

Injury lawyers are the best assistant you can have when it comes to getting your claim. The lawyer’s job is to get enough information from the accident victims and also assist in providing the required medical attention they need.

The Attorney will also be on the check to gather enough information and proofs from the car accident scenario. Sometimes, they can even assign experts to analyze and explain the proofs gotten to the claim adjuster or agent. Lawyers will also ensure that victims file their Allstate injury claims on time and also negotiate the claims on behalf of their clients (accident victims). If the negotiation didn’t go well, the attorney can file an injury lawsuit against the party that is at fault.

The Attorney can also make use of the Allstate colossus system to gather information about your insurance claims. Keep in mind that the lawyer must be familiar with the system or hire an expert that knows what to do because the system has benefits and drawbacks but the expert knows what to do in order to perform your own “quality check” on it.

How to File Allstate Car Insurance Claims

You can file a new Allstate car accident claim or any claim at Allstate by going through the steps below;

  • Go to (for any claim) or (for auto claims).
  • Next, click on the “Log in to My account” to begin your claim process online. Keep in mind that Allstate will ask you to provide some vital information and other additional information.
  • On the next page, you will come across three options – find an agent, My account login and Get a quote.
  • The next step is to call your Allstate Agent or call 1-800-666-2214.

You can also file a claim with Allstate Insurance after an auto crash by calling the 24/7 claims hotline at 1-800-255-7828.

What You Need to Start your Allstate Auto Insurance Claims

  • Contact information for anyone involved in the incident
  • Vehicle information and insurance information for each vehicle involved
  • Photos of vehicle damage
  • Location, time of day and weather conditions when the incident occurred
  • A copy of the police report on the incident
  • Names of any officers that may have responded to the incident

What to Do When You Have an Accident to File a Claim at Allstate

Below are the important things you must do when you have an accident before filing a claim at Allstate.

  • Stay Calm – Know the extent of injuries or damage. Then, seek medical help if you need be.
  • Call the police to file an accident report – if your health or body is not badly injured, it is advisable  to stay at the accident scene and call the police to file a report
  • Limit discussion of the accident: It is important you only talk with the police and your Allstate Agent or an Allstate claim representative. Don’t blame anyone at the scene or at any other time.
  • Get facts and important information at the scene: gather enough information about the accident
  • Report even a minor Accident to Allstate immediately: call Allstate 24/7 365 days hot line by speaking with an Allstate Agent at 1-800-ALLSTATE (1-800-255-7828) or go ahead to file a claim at and then select Claims.
  • Check the Status of your Claim – you can check the status of your claim by contacting your Allstate claim agent or representative or simply log on to your account at You can also visit the However, you can follow the step below to check your Allstate claim status.  

Required information of the Accident Needed

  • Date and Time
  • Location
  • Name of the driver
  • Phone (home/mobile/work)
  • Address
  • City, State,. Zip
  • License plate number/state
  • Driver’s license number/state
  • Insurance company
  • Policy number
  • Name of witness
  • Phone number of witness

Once you have the above information with you, you can now file a claim at Allstate.

Auto Claim Processes to File your Allstate Insurance Claims

Below are basic step to follow during a car insurance claim at Allstate.

  • File and Track your Claim
  • Damage Evaluation
  • Review Your Estimate
  •  Get Your Car Repaired
  • Receive Claim Settlement

How to Track your existing Allstate Claims

If you have filed a claim already, then it is time for you to track the claim by following the steps below.

  • Go to in the web browser of your device.
  • Next, click on the “Log in to My Account” under the “I’m an Allstate customer” to track your claim status online.
  • If you are not an Allstate customer, tap the “create guest account” button to track your claim. Keep in mind that you can also contact your claim contact.

You can also file and track your Allstate auto claim or any other claims by using the Allstate mobile app. If you do not have the app on your device, kindly send a text – ALLSTATEAPP to 25788 to get a link to download the mobile app.

You can also send Postal mail related to Allstate insurance claims to:

Allstate Insurance Company
PO Box 660636
Dallas, TX 75266